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Vision Database Systems

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Ordering FAQs

How can I get a quote for my purchase?2023-09-27T21:55:02+00:00

We can provide you with a quote if you fill out our request a quote form. If you would rather, you can e-mail us at sales@visiondatabase.com or call us during regular business hours EST at 561-748-0711.

How can I pay for my purchase?2024-06-14T16:42:51+00:00

You can issue a PO for your purchase and send it to us at our e-mail address sales@visiondatabase.com. You can also contact us anytime at 561-748-0711 and we would be happy to process a credit card payment with the addition of a small processing fee. If you are paying by check, please add the invoice # to the check and mail to:

Vision Database Systems
1562 Park Lane South Suite 500
Jupiter, FL 33458

What if I need an item not listed on your website?2023-08-28T16:29:20+00:00

Our website lists some of our most popular ID printers, accessories and supplies, however we can build you a quote for items not listed here. Please fill out our request a quote form and we will do our best to get you the items you need at a great price.

How can I get the status of my order?2023-08-23T22:04:09+00:00

After you have submitted your order, one of our customer representatives will send you an e-mail confirmation and estimated ship time. Tracking information for your package is available upon request.

What if I need a rush order?2023-08-28T16:31:08+00:00

If you need a rush order, call us at 561-748-0711 or e-mail orders@visiondatabase.com. Please indicate which items you need and we can provide you with our best turn around time plus overnight shipping costs.

What if I have a question about my order or need support?2023-09-13T18:27:09+00:00

If you have a question not listed here, feel free to contact us anytime at 561-748-0711 or sales@visiondatabase.com. If you need support, please visit our support page.